Twitter Will Now Hide Mean Tweets From Trolls

  • Twitter Will Now Hide Mean Tweets From Trolls

Twitter Will Now Hide Mean Tweets From Trolls

Currently, Twitter uses policies, human reviewers and machine learning to decide how tweets are organized and presented in conversations and search. Such signals according to the company include, behaviors such as a user signing up for multiple accounts at the same time, or activity that the microblogging company says might indicate a planned coordinated attack on others.

So how is Twitter picking up on the trolls?

In March, the company specifically began focusing on trolls-many of whom aren't even violating the platform's policies, but are substantially detracting from engaging conversation. But complaints have continued under Dorsey's leadership, and in March, the company chose to seek outside help, issuing a request for proposals for academics and NGOs to help it come up with ways to measure and promote healthy conversations. Tweets will now be ranked on several factors, including whether the user has recently opened many new accounts or regularly tweets about users who don't follow them back.

The company said most of the new signals it will deploy will not be visible to people.

Early testing in markets around the world showed a 4 percent drop in abuse reports from search and 8 percent fewer abuse reports within conversations.

They said that while some Twitter accounts belonging to trolls have violated policy and the platform has taken action, other trolls don't necessarily violate Twitter's policies but have managed to distort or ruin erstwhile healthy conversations.

This is to improve the health of the conversation and improve everyone's Twitter experience. According to an announcement on its blog, Twitter will start using "new behavioral signals" to determine which users "distort and detract from the public conversation", and then use that determination to decide who gets to show up in certain searches and conversations, without having to wait for abuse reports.

It said it had deleted or added warnings to about 29 million posts that had broken its rules on hate speech, graphic violence, terrorism and sex, during the first three months of the year.

"That means fewer people are seeing Tweets that disrupt their experience on Twitter", the post said.

"While still a small overall number, these accounts have a disproportionately large - and negative - impact on people's experience on Twitter", they said. There will be false positives and things that we miss; our goal is to learn fast and make our processes and tools smarter.