Apple suggest an unusual solution to iPhone X Face ID issue

  • Apple suggest an unusual solution to iPhone X Face ID issue

Apple suggest an unusual solution to iPhone X Face ID issue

This new service document from Apple into the service centers has been obtained from the people at 9to5mac, which clarifies that the workers should run a identification to assess whether the client's Face ID issues may be solved with a back camera restoration. If the fix work doesn't turn to be productive, then the employee has to replace the whole unit, giving the customer a new phone. Luckily, it appears that the Face ID issue isn't all that widespread among iPhone X users, though if you are one of the folks affected by the bug, you should head over to the Apple Store or an authorized fix shop to get things checked out. Now it seems that the tide is turning as the most expensive phone was the world's best-selling smartphone in the first-quarter of 2018, according to Strategy Analytics.

Apple's latest operating system software update, iOS 11.3, is making problems for a small number of iPhone owners, who say it has cause their microphones to malfunction. The wide angle did the ones that worked and is connected to the front-facing camera.

That iPhone X you're holding, yes, it could have a serious issue. There is apparently a connection between the two iPhone X components, as there have been various reports that when the rear camera is broken, Face ID also stops functioning. The lenses differ on which they do. Apple Stores and Apple Authorized Service Providers are authorized to replace your entire phone, instead of just the display (via MacRumors). Although limited, Apple acknowledged that there is a microphone problem on some iPhone 7 handsets.

The tech giant reportedly has sent a support document to retailers and authorised service centres addressing this issue. Service providers will run audio diagnostics and if the message "device could not detect dock" or "accessory not supported" pops up then further work is required. There was no immediate solution to the problem at the time, but Apple's resolution should certainly bring some relief to affected users.