Don't worry about 'warranty-void-if-removed' stickers — FTC

  • Don't worry about 'warranty-void-if-removed' stickers — FTC

Don't worry about 'warranty-void-if-removed' stickers — FTC

The FTC doesn't specify which six major companies are involved, but they apparently sell mobile devices, cars, or video game systems. If you need to make a fix, it looks like you can find third-party parts or employ a fix person of your choice without any fear of voiding a warranty.

It continued: "Unless warrantors provide the parts or services for free or receive a waiver from the FTC, such statements generally are prohibited by the Magnuson-Moss Warranty Act, a law that governs consumer product warranties".

The use of [company name] parts is required to keep your. manufacturer's warranties and any extended warranties intact.

Some of the warranties in question had phrases that blatantly stated a warranty would be voided if consumers didn't use parts sold or licensed by the company. In addition, FTC staff requests that each company revise its practices to comply with the law.

Companies can't put warranty stickers on their products and claim the warranty is void if you remove the sticker, the FTC says.

The FTC has been in contact with several major automotive, electronics and gaming console manufacturers in the US already, warning them that they need to stop using the tamper stickers on their products in the future.

"After misleading consumers about its privacy and security practices, Uber compounded its misconduct by failing to inform the Commission that it suffered another data breach in 2016 while the Commission was investigating the company's strikingly similar 2014 breach", said Acting FTC Chairman Maureen Ohlhausen. These stickers are often used to discourage consumers from performing DIY repairs, or going through third-party services.

The illegal act here is companies appearing to "tie warranty coverage to consumers' use of authorized parts or service".

If companies don't update their policies on their websites within 30 days, the FTC said it will consider enforcement action against them.

"It's not clear yet" whether companies will try to fight the ruling in court, but FTC's position is that the "right to repair" is already upheld-the warranties are already illegal.