Walmart Gives SNES Classic Pre-order Priority To Customers With Cancelled Orders

  • Walmart Gives SNES Classic Pre-order Priority To Customers With Cancelled Orders

Walmart Gives SNES Classic Pre-order Priority To Customers With Cancelled Orders

Walmart's Deserie Dulaney's email states that while the company must "regrettably" cancel the orders, it has not charged anyone's credit cards, as is standard procedure. Those that paid with PayPal or a gift card, however, had funds removed and will have their account refunded.

A "technical glitch" on the Walmart website will cause untold numbers of customers to lose their pre-orders for one of 2017's hottest products: the SNES Classic Edition.

With the SNES Classic Edition in such high demand, those who were able to secure a preorder likely thought this would be the end of the frustrating search awaiting them when the system drops.

However, Walmart has since confirmed in its email that "due to a technical glitch", the system was "mistakenly made available" during that brief period last Friday, as echoed by Walmart's customer support over the past few days. In an email sent to all customers who preordered the retro console, Walmart revealed that it will have to cancel all preorders placed on July 21. Count its upcoming Super NES Classic among the latest releases to do so for Nintendo fans. I've yet to receive any sort of information on the cancelled orders other than what I've seen shared online, though it seems as though this is the real deal.

With the gamers' reception to the NES and SNES Classic Editions, it is up to Nintendo to make the necessary steps concerning stock shortage. If that's the case, I would not recommend Walmart. Then we were told to check back every hour. Walmart customer service representatives started to clarify (sort of) that the SNES Classic "was not scheduled to be displayed" and was "released too soon". Fortunately, you're free to cancel at any time during the 30-day free trial.

While the NES Classic was an immediate hit among buyers, supply problems made it virtually impossible to find in stores even after the holiday season and Nintendo's announcement that it would discontinue the console earlier this year caught many buyers by surprise.