Airlines pushing back on talk of banning overbooking flights

  • Airlines pushing back on talk of banning overbooking flights

Airlines pushing back on talk of banning overbooking flights

"That is not who our family at United (Airlines) is", he said.

How many times in the a year ago has United Airlines removed a passenger that has already boarded a plane due to overbooking or other reasons outside the customer's control?

"You saw us at a bad moment and it can never and will never happen again on a United Airlines flight and that's my promise", Mr Munoz told Good Morning America.

Mr Munoz said the company would no longer use law enforcement officers to remove passengers from overbooked flights. "Currently, they are focused only on Dr. Dao's medical care and treatment", said Chicago attorney Stephen Golan of Golan Christie Taglia, adding that Dao's family has asked for privacy. Sometimes it happens because the airline needs room for employees who are commuting to work on another flight - that's what happened Sunday on United Express.

NEW video recorded on board a United Airlines aircraft shows the moments that led to a passenger being violently dragged from the overbooked flight.

Three Chicago Department of Aviation officers are on leave following the incident, and the airline's stock plummeted amid boycott threats.

A bloodied and distressed Dao was caught on camera and the video was soon be shared over social media, prompting a massive backlash.

In his most contrite apology yet, Oscar Munoz said Tuesday that no one should be mistreated that way.

Chicago Aviation Commissioner Ginger Evans will also speak.

David Dao's lawyers on Wednesday made the first moves toward a lawsuit with an emergency filing in Cook County court.

Munoz also said the company would reassess policies for seeking volunteers to give up their seats, for handling oversold flights and for partnering with airport authorities. The department announced Wednesday that two more officers have been placed on leave. When no one voluntarily came forward, United selected four passengers at random.

A video of the man being pulled from his seat after he refused to leave the full plane has been seen around the world and resulted in harsh criticism for United and Aviation Department police. When no one volunteered, the offer was increased to United States dollars 800. Screaming can be heard on the videos as Dao is dragged from his window seat and across the armrest, but he is not seen fighting with the officers. He said that plane seats are perishable commodities - once the door has been closed, seats on a flight can't be sold and lose all value. But for many, it is a case of too little, too late for many, including members of U.S. House of Representatives and the Senate, who have called for an official hearing with respect to the incident.