Anti-scalper BOTS Act bans ticket-buying software

  • Anti-scalper BOTS Act bans ticket-buying software

Anti-scalper BOTS Act bans ticket-buying software

The Better Online Ticket Sales Act of 2016 "prohibits the circumvention of control measures used by Internet ticket sellers to ensure equitable consumer access to tickets for certain events" according to the White House. It also makes it illegal to resell any tickets than were bought with the help of a ticket bot.

The law also means the federal government can file suits on the behalf of those who miss out on tickets due to bots.

The law is created to put a stop to companies who use "bots" to buy swaths of online tickets within seconds of going on sale, then sell them at inflated prices. Cuomo called the use of ticket bots "predatory". The so-called "bots" rapidly purchase as many tickets as possible for resale at significant markups, and are one of the reasons why tickets to a Bruce Springsteen concert or "Hamilton" performance can sell out in just a few minutes.

The issue of ticket scalping is being talked about more than ever, following the sell-out success of several high-profile gigs like Coldplay.

As previously noted, attempts to regulate or limit the resale of tickets online in the USA have generally occurred at a state level, with New York State probably having done the most work in this domain.

The BOTS Act was passed by both the Senate and the House of Representatives last week before Obama signed it into law.

In June, another probe into the U.K.'s four leading secondary ticket platforms - Get Me In!, Seatwave, StubHub and Viagogo - was conducted by the Competition and Markets Authority and is focusing on whether they are "providing adequate information to consumers" in accordance with "their legal obligations". The software allowed them to obtain large quantities of tickets.